Management and Leadership

Management and leadership are two different things, and I've seen good and bad examples of both in my life. Keep in mind I've been in dual careers for over 30 years, one in the volunteer fire service, and the other in the federal government. Anyway, a good manager will organize things well, and generally keep everything within his empire running smoothly. This does not necessarily make him a leader. A good leader will inspire the people under him, making them strive to do better for themselves and the job. A good leader in not always a good manager. Finding someone that is both a good leader, and a good manager, is rare.

A leader?

I'm old so I'm going to use and old TV show to make my point. M*A*S*H had perfect examples of both good leaders and good managers. Major Frank Burns was a good manager. His uniform was perfect, his foot locker organized, he planned and attended meetings promptly. When he was left in charge, he tried to organize a ragtag group of doctors, nurses, and technicians into an army unit. Everyone hated him and plotted against him. He had no leadership skills whatsoever. Meanwhile, Captain "Hawkeye" Pierce was a drunken mess. He was rarely in uniform, sometimes only wearing a red robe over his boxers with a straw cowboy hat on his head. He usually did not shave, his quarters were a mess. However, when he spoke, people listened. Most of the other officers and enlisted in the camp adored him and followed him, even though he would say he was no leader. He was a lousy manager, but a fantastic, albeit reluctant leader.

I think management can be learned from a book if you try. There are tips and tools you can use to organize yourself and your life, if you wish to put forward the effort. Leadership is different though. There are natural born leaders, and I also believe you can learn leadership by following a leader, but those that try to lead from a book usually fail miserably. I think that's because you have to get a feel for people, and make the right decision on the spot, No book can give you that ability to read people, or even list all the possible responses you may have for any given situation.

It's been my experience in both the fire service and in the government that different people need to be led in different ways. Some need a bit a fear, while others just need encouragement. Some need to be micromanaged while you lead them, literally telling them every step of the way, until they finally figure it out. Others, well you simply need to explain the goals and leave them alone. They manage and lead themselves.

Good leaders are self starters and think outside of the box. They will emerge in a crisis. Often, you don't even need to ask, leaders will just step forward and take care of whatever response is needed. In the fire service, you can see this at a fire scene, or in the clean up of the fire hall after an event. Leaders identify a problem and work towards a solution. Managers will research an answer. On the Titanic, leaders began to fill the lifeboats. Managers rearranged the deck chairs.

The older I get, the more frustrated I get with bad leadership. Bad management I can more easily overlook, perhaps since I am somewhat disorganized myself, but more likely because someone else's poor management rarely affects me. There are exceptions of course, like when you wait an eternity for your appointment at a doctors office, or when the person in line in front of you at Wegman's can't seem to find their credit card. Poor leadership is more ominous, and, like many, I fear we are raising generations of poor leaders as examples of good leadership (aka parenting) become more rare. 

This is true within the quasi-military fire service, and the bureaucratic government. Both have a tendency to promote managers, not leaders, because good managers can more easily be quantified by bean counters, and seen visually as well organized (re: Major Frank Burns). Good leaders are often quiet, unassuming, and generally not interested in the title or spotlight. Good leaders will struggle to put together a flashy and effective resume, while good managers will hand you one the next day. This exposes a basic flaw in our lauded republic. We often elect good managers, not necessarily good leaders.

So what's the point? When given the opportunity to help make a choice, I've tried to promote leaders, not managers. We need both of course, but spotting a good leader and moving them forward is more difficult yet more rewarding. I'm encouraged that colleges and universities have recognized this and do not select the incoming freshman based solely on GPA. I've seen some examples of excellent leadership recently in young people, and this makes me hopeful that there are good leaders are out there, and they are doing the right thing. I am optimistic that they will wade through the minutia and bureaucracy that awaits their young adult life and emerge as the leaders we need.

A quick getaway while thinking about paint, and, winter continues, again

Love this room, but a little goes a long way. 

Slow progress continues in the hallway and now stairwell. Two coats of paint have been applied to the stairwell ceiling in anticipation of painting the walls. Painting the walls of the stairwell and upstairs hallway is dependent on us deciding on a color, which is something we continue to struggle with. When choosing subtle colors for a room or hall, you kind of have two families to chose from, the blue/gray/green spectrum of colors, and the brown/yellow/red spectrum. Of course, there are bold and bright colors that are good for a feature wall, but even those are some derivative of the primary colors. We did go bold in the guest room upstairs, but the hallway should be a bit more subdued, without being too dark since there is only one window in the hall.

Paint samples. Subtle, yet important
differences. 

The downstairs of our home is painted with colors in the brown/yellow family and we think it would make sense to continue that theme up the stairs to the second floor and in the hall way. Well, we got up to about 10 samples on the wall and they are all either too dark, or too light. We also would like have it stand off a bit from the creamy yellow of the living room which connects directly to the stairwell wall. We gave it one more try and finally came up with a winner. "White Mocha" was the choice and it seems like a nice compromise between being too dark and not gray. I spent the day on a Saturday painting both the stairwell and the vestibule and they came out beautifully. I'll add some pictures in the next blog.

While we were struggling mightily with the paint color, we decided to escape to one of our favorite getaways over spring break. In years past we would head to the Jersey shore near Cape May. It would not be swimming weather, but certainly walking and relaxing weather. Well, maybe not. The endless winter continues and forced us to rethink on our destination. We decide to embrace the bad weather and head into the teeth of it.

Cindy enjoys a Martini by the fireplace at our favorite
 restaurant, The Olde Bryan Inn.

We headed north to Albany and the southern Adirondacks near Lake George. It's built for cold there and there's plenty to do despite the awful weather. The most relaxing part is hitting our favorite restaurants, including The Olde Bryan Inn  in Saratoga and The Log Jam in Lake George. Both are classic, cozy northern woods restaurants with plentiful servings of steaks, seafood, and comfort food. You got to love a place that will serve lobster or a grilled cheese with equal care and cheerful service. We spent our days wandering, shopping and finding places to grab a quick bite. If you haven't been, the Saratoga Springs and Lake George area is beautiful, and in my opinion, best visited in the off season, which is roughly from November 1st through about Memorial Day. After that, hotels become very pricey and everything is packed. Plus, even in the Adirondacks they do not light their fireplaces in the summer.

I gave up on the 17th and lit a fire. It was snowing again. 

Winter really dragged on in April. We are now near the end of the month and we have finally seeing some milder weather, but the first half of the month was truly miserable, with snow falling everyday for the first 10 days of the month, and another couple inches falling in the middle of the month. As we now approach the end of the month, there is snow in the forecast again for the last weekend of the month, as if April has one more bad joke to pull on us. The disappointing spring weather we see around here does have a silver lining in the gray clouds though. It really leads us to a beautiful summer, usually not too hot, and very green. We had a summer visitor from Oklahoma to my office a couple of years ago and he couldn't get over how green it was around here, despite being the middle of summer. I'll take that as a huge compliment, without mentioning the price we pay to enjoy that.